Published 25th January 2022 – Show me latest version
Pricing & payment
Classes are an hour long and price is per person. Each class pass varies in length and you will be advised of length of pass and cost on a term by term basis. Bookings are accepted on this basis.
You will be notified of the amount due upon enrolment and this is payable within 5 days of registering. If you are re-enrolling, then payment for the next term is due by the last class of the previous term to guarantee your space. I reserve the right to charge an administration fee of £10 for payments received after this date.
Special circumstances
Special circumstances in relation to payment for a class pass will be considered on a case by case basis. Please contact me if you would like to discuss this.
Refunds and missed classes
Unfortunately, I am unable to offer any refunds for missed classes, however, if you advise of a class being missed with 24 hours advanced notice then a class pass for a one-off class during the next term will be issued. If this is not feasible, then you can always send a friend in your place to use the class.
Cancellation of classes
If unforeseen circumstances it may be necessary for me to cancel a class at short notice then every effort will be made to contact you in a timely manner to notify you using the details you provide on the enrolment form. Usually the class will be rescheduled, but if this is not possible then the payment for the session will be transferred to the next class pass for the following term.
Privacy
At Littlest Star, I take your privacy very seriously and will only use the private information you provide to provide the services you have requested.
Your data will never be sold and I promise to keep it safe and secure. You have the right to withdraw your consent at any time. If you no longer wish to receive emails from us please email us at emily@littleststar
Safeguarding
I am fully committed to safeguarding the welfare of all those attending my classes. I will take all reasonable steps to promote safe practice and protect all from harm, abuse and exploitation. I will report any concerns about an individual to the appropriate safeguarding services. The full policy is available on request.